Terms of Services
The following terms and conditions govern the use of actovision.com, including website content, cancellations, refunds, and third-party references.
Acceptance Of Terms
The following terms and conditions will be deemed to have been accepted by the user on the usage of www.actovision.com. You are requested to read the following terms and conditions carefully before the use of the services offered on this site.
- The term user shall be used for the entity browsing the site actovision.com. The term site will be used for www.actovision.com. The term Actovision IT Solutions may be used synonymously with www.actovision.com.
- In case a conflict arises between the Terms and Conditions Page and The Terms and Conditions posted for the use of a particular area of the website then the latter shall have precedence subject to your use of that specific area of the website.
- By using actovision.com, you agree to follow and be bound to the terms and conditions associated with the usage of the site. Actovision IT Solutions reserves all rights to update, change or amend the terms and conditions with or without any notice to you. Actovision IT Solutions also holds all rights to change or discontinue any aspect of its website at any point of time.
- You cannot use the site actovision.com for any unlawful purposes or purposes prohibited by the terms and conditions contained on this page. Non-acceptance of these terms and conditions prohibits you from using the website. If you continue to use the site, it will be deemed that you have accepted the terms and conditions.
- All content present on actovision.com including but not limited to software, images, texts, video content, audio content and graphic content is the exclusive property of Actovision IT Solutions. Content from www.actovision.com cannot be copied, modified, republished, reproduced, distributed, posted, uploaded, stored, sold, downloaded or transmitted in any form without any prior written permission from Actovision IT Solutions. This excludes downloading, printing, and or copying of pages of the website for personal non-commercial home use. All rights that are not expressly granted reserved herein. Unauthorized use of materials from www.actovision.com could result in the violation of copyright laws, trademark laws and other applicable laws.
- Actovision IT Solution’s does not hold any responsibility for any damage caused to your computer system or any loss of data that results from the download of any material, content or information from the site actovision.com
- In no event is Actovision IT Solutions can be held liable for any indirect or direct damages including but not limited to incidental damages, limitation damages, direct damages or consequential damages as a result of use or inability to use actovision.com , damages pertaining to the use or inability to use any information provided on the website, damages pertaining to the use of good or services supplied to you through the website, or damages pertaining to any delays, errors, omissions or other inaccuracies contained in the website. The Company reserves the right, but shall not be required, to correct any delays, interruptions, errors or omissions.
- The information on the site has been acquired from absolutely reliable sources. Actovision IT Solutions disclaims all warranties associated with the completeness, accuracy or adequacy of such information.
- Actovision IT Solutions does not warranty that
Third-Party Websites
The website will be available uninterruptedly, securely, timely or on an error-free basis
The website will fulfill your requirements
The results acquired from the use of the website or any of the services offered on the website will be reliable or accurate.
User agrees to defend, hold or indemnify Actovision IT Solutions harmless from and against all expenses, losses, damages and costs, including reasonable attorneys’ fees, arising out of or associated with any kind of misuse by the user of the content and services offered on the Site.
The site may provide links or references to third-party websites. Actovision IT Solutions does not accept responsibility for the availability, authenticity, originality, or accessibility of third- party content.
You should review the terms and privacy policies of third-party websites before using them. Use of such content is at your own risk.
Cancellation Policy
In the event that you need to cancel any of our services, please notify us in writing via email hello@actovision.com as soon as possible. We will make every effort to accommodate your request. However, please note that some services may not be refundable.
Refund Policy
At Actovision IT Solutions Private Limited, we strive to deliver high-quality IT solutions tailored to our clients’ needs. Our refund policy is designed to ensure transparency and fairness in our business engagements.
1. Eligibility for Refunds
We offer refunds only where we are unable to complete a project as per the agreed customer requirements.
Refund eligibility may include:
- Failure to deliver the promised features or functionalities.
- Inability to meet critical milestones despite reasonable time extensions.
- Major deviations from the agreed project scope without mutual consent.
2. Non-Refundable Cases
Refunds will not be provided in the following scenarios:
- Change of mind or project cancellation by the client after work has commenced.
- Delays or issues caused by client-side factors such as incomplete requirements, lack of communication, or delayed approvals.
- Scope changes or additional features requested beyond the original agreement.
- Third-party service failures beyond our control, including hosting, domain registration, or APIs.
- Any violation of these Terms of Service by the client.
3. Refund Request Process
If you believe you qualify for a refund, please follow these steps:
Submit a Refund Request: Email us at hello@actovision.com with project details, the reason for the refund, and supporting documents.
Refund Processing: If approved, the refund will be processed within 10-15 business days via the original payment method.
4. Dispute Resolution
In case of disagreements, we encourage resolving issues amicably through discussion. If necessary, disputes may be settled through arbitration or legal means as per Indian jurisdiction.
For any queries, feel free to contact us at hello@actovision.com
Contact Us
Actovision IT Solutions Private Limited
Registered Address:
Flat No 6, 251A/6V, NSC Bose Road,
Kolkata – 700047, WB, India
Email: hello@actovision.com