Campaign & offer setup
Products, offers, price points and rebill cycles configured cleanly so reporting stays readable later.
Konnektive CRM
Konnektive configured for retention and clarity
Konnektive holds the customers, orders, rebills and refunds that decide whether your business is actually profitable. We configure campaigns and billing, automate the manual work, integrate the surrounding stack and build reporting your team trusts enough to make decisions on.
- Fully integrated stack
- APIFully integrated stack
- Manual work removed
- AutoManual work removed
- Reconciled reporting
- LiveReconciled reporting
What's included in Konnektive CRM Solutions
The capabilities we bring to the engagement — scoped to what your business actually needs, not a fixed package.
Billing & retention flows
Trial logic, rebill schedules, dunning, pause and cancel-save paths designed to protect subscriber LTV.
API integrations
Custom work against the Konnektive API — order import, customer sync, webhook handling and middleware.
Fulfilment & support ops
3PL, shipping, helpdesk and communication platforms connected so orders and tickets move without hand-offs.
Chargeback & fraud controls
Alerts, prevention rules and representment workflows to keep ratios inside processor limits.
Reporting & dashboards
Cohort, retention and true-profit reporting that reconciles CRM data with ad spend and settlements.
What you actually receive
Every engagement ends with assets your team owns and can maintain — documented, tested and handed over properly.
- Documented CRM configuration — campaigns, offers, billing rules and user permissions
- Automations and integrations replacing recurring manual tasks
- Retention and salvage flows with before/after measurement
- Dashboards reconciled against processor settlements
- Team runbooks for day-to-day CRM operations
How we work together
A predictable rhythm, with something reviewable in your hands at the end of every stage.
- Step 1
CRM audit
Configuration review, data hygiene check and a mapped list of manual workarounds your team is carrying.
- Step 2
Design
Target configuration, automation plan and integration contracts agreed with your operators.
- Step 3
Implement
Changes rolled out in controlled batches with live testing across the full order lifecycle.
- Step 4
Report & refine
Dashboards go live, then we tune retention and salvage rules against the numbers they surface.
Common questions
Something not covered here? Ask us directly.
Is Konnektive the same as CheckoutChamp?
They're closely related — CheckoutChamp is the funnel and checkout side of the same ecosystem, Konnektive the CRM that holds customers, orders and rebills. Most brands run both, and we work across the pair.
Can you connect Konnektive to our other tools?
Yes. We build against the Konnektive API and webhooks to sync with 3PLs, helpdesks, email and SMS platforms, data warehouses and BI tools — with retries and error alerting so failures surface instead of vanishing.
Can you help reduce chargebacks?
We implement alert integrations, tighten fraud and billing-descriptor settings, improve cancel and refund paths, and set up representment workflows. Lower chargebacks usually come from fixing customer experience as much as from tooling.
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